Privacy Policy

Effective as of: July 29, 2026

Solyra® Yard Glow ("we," "us," or "our") is committed to protecting the privacy of our customers and visitors to our website, https://solyrayardglow.com. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our site or make a purchase from us.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Identifiable Information (PII): This includes your name, email address, shipping address, billing address, phone number, and payment information (e.g., credit card details, PayPal information). We collect this when you create an account, place an order, subscribe to our newsletter, or contact us.
• Technical Data: This includes your Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services, such as pages viewed, products searched for, and duration of visits.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Collect Your Information

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you: make a purchase; create an account; subscribe to our service or publications; request marketing to be sent to you; enter a competition, promotion, or survey; or give us feedback.
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers (e.g., Google Analytics), advertising networks (e.g., Meta/Facebook, TikTok, Snapchat), payment and delivery services, and data brokers or aggregators.

3. Purpose of Data Collection

We use your personal data for the following purposes:

• Order Fulfillment: To process and deliver your orders, including managing payments, fees, and charges, and collecting and recovering money owed to us.
• Customer Service: To manage our relationship with you, which will include notifying you about changes to our terms or privacy policy, and asking you to leave a review or take a survey.
• Marketing and Advertising: To send you promotional offers, newsletters, and other marketing communications that may be of interest to you. This includes targeted advertising through platforms like Meta/Facebook, TikTok, and Snapchat.
• Website Improvement: To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
• Analytics: To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
• Fraud Prevention: To detect and prevent fraudulent transactions and other illegal activities.

4. Disclosure of Your Information to Third Parties

We may share your personal data with the following categories of third parties:

• Payment Processors: Such as Stripe, PayPal, or other payment gateways, to process your payments securely.
• Shipping Carriers: Such as USPS, UPS, FedEx, or other logistics providers, to deliver your orders.
• Analytics Providers: Such as Google Analytics, to help us understand website traffic and user behavior.
• Advertising Platforms: Such as Meta/Facebook, TikTok, Snapchat, and Google Ads, to deliver targeted advertisements and measure the effectiveness of our campaigns.
• Service Providers: Companies that provide services on our behalf, such as website hosting, email delivery, and customer support.
• Legal and Regulatory Authorities: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.

We use the following types of cookies:

• Strictly Necessary Cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.
• Analytical/Performance Cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
• Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

For example, by law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Right to Access: You have the right to request access to your personal data (commonly known as a "data subject access request").
• Right to Correction: You have the right to request correction of the personal data that we hold about you.
• Right to Deletion (Right to be Forgotten): You have the right to request erasure of your personal data.
• Right to Object to Processing: You have the right to object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.
• Right to Restrict Processing: You have the right to request the restriction of processing of your personal data.
• Right to Data Portability: You have the right to request the transfer of your personal data to you or to a third party.
• Right to Withdraw Consent: You have the right to withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at support@solyrayardglow.com.

8. Children's Privacy (COPPA Compliance)

Our website is not intended for children under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records. If you believe that we might have any information from or about a child under 13, please contact us at support@solyrayardglow.com.

9. How We Communicate Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective as of" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Solyra® Yard Glow
Email: support@solyrayardglow.com
Website: https://solyrayardglow.com